PRIVACY POLICY
Contents
EFFECTIVE: 23-10-2024
At O1M Productions, we are committed to protecting the privacy and security of our users' personal data. This Privacy Policy outlines how we collect, use, and store your information when you visit our website or make use of our services.
1. Data We Collect
We may collect and process the following types of personal data:
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Contact Information: Name, email address and phone number.
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Account Information: Login details and account preferences.
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Transaction Data: Purchase history, billing address, and payment information.
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Technical Information: IP address, browser type, and device information collected automatically when you visit our website.
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Communication Data: Information shared via forms, emails, and customer support interactions.
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Cookies and Usage Data: Data collected via cookies, web beacons, and other tracking technologies for website functionality and analytics.
2. How We Use Your Data
We use the collected data for the following purposes:
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Providing Services: To fulfill your orders, manage your account, and deliver products and services you request.
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Customer Support: To respond to inquiries, requests, or complaints.
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Marketing and Promotions: To send you promotional content, newsletters, and marketing offers (you can opt-out at any time).
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Improvement of Services: To analyze user behavior and improve our website functionality.
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Legal Compliance: To comply with legal obligations, such as fraud prevention, accounting, and tax reporting.
3. Sharing of Your Data
We may share your data with:
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Service Providers: Third parties that assist us with website hosting, payment processing, marketing, and analytics (e.g., Wix services).
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Legal Obligations: Authorities or law enforcement when required by law.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. You can control or disable cookies in your browser settings, but this may affect certain features of our site.
5. International Data Transfers
As we are based in the UK, your data may be transferred outside of the European Economic Area (EEA). We ensure that any transfer of data is compliant with GDPR and that the necessary safeguards are in place.
6. Data Security
We implement various security measures to protect your data, including encryption, firewalls, and secure servers. While we strive to ensure data security, please be aware that no system is completely immune to breaches.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we will securely delete or anonymise it.
8. Your Rights
Under GDPR, you have the right to:
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Access: Request access to the personal data we hold about you.
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Rectification: Correct any inaccurate or incomplete information.
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Erasure: Request the deletion of your personal data.
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Restrict Processing: Limit the way we use your data.
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Object to Processing: Opt-out of specific data processing, including direct marketing.
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Data Portability: Obtain a copy of your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at o1mproductionz@gmail.com.
9. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates. Please review this policy periodically to stay informed of how we handle your data.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: o1mproductionz@gmail.com